Refund and Payment Plan Policy
Updated: 20-Nov-25
These terms of service (this “Agreement”) apply to your purchase of and access to virtual live or recorded online classes, courses, programs, services, and digital products provided by Fritz Macasa Consulting Inc., an Ontario corporation, (the “Coach”) to you. Please read this Agreement carefully.
By clicking on the “I agree” button you agree to be bound by the terms of this Agreement and our Privacy Policy. If you do not agree to this Agreement, you must not purchase any Online Class or otherwise use any Services.
- Non Refundable. All payments for any program, course, service, deposit, or instalment are strictly non refundable under any circumstances. By enrolling and submitting payment, you acknowledge and agree that you are committing to the full fee regardless of your level of participation or completion.
- Payment Plan Terms. If you choose a payment plan, you must keep an active, valid payment method on file for the entire duration of the plan. You authorize the system to automatically process each instalment on the scheduled dates.
- Failed Payments. If a payment fails, the system will automatically re attempt the charge every twenty four hours for up to three attempts. It is your responsibility to ensure funds are available and payment details are up to date.
- Access Suspension. If your payment method continues to fail after the three re attempts, your access to all program materials, live sessions, group spaces, platforms, and any related content will be immediately suspended until all outstanding payments are successfully processed.
- Payment Obligation Continues. Suspension of access does not cancel your payment plan. You remain responsible for completing all remaining payments in full. No exceptions.
- No Extensions or Make Up Access. Any time lost due to failed payments or suspended access will not be added back to your access period. The program timeline continues regardless of payment issues, and no make up time or extended access will be provided.
- Â Currency. All prices are listed in USD unless otherwise stated. The final price, currency, and total charges will be clearly displayed on the checkout page prior to purchase. Your bank or card issuer may apply currency conversion fees or international processing charges.
- Payment Processing. Payments are securely processed through Kajabi Payments, Stripe, or PayPal.By completing your purchase, you also agree to the terms and policies of the specific payment processor used at checkout.
- Digital Product Notice. This program includes immediate access to digital materials, intellectual property, and online services. Under Ontario consumer regulations, digital products delivered instantly are not eligible for return, revocation, or refund once accessed.
Educational content, trainings, and digital programs are not classified as defective goods, which means there is no legal basis for a refund after delivery. All sales are final with zero exceptions.
- Results Disclaimer. Your results depend on your participation, effort, and implementation. No specific outcomes are guaranteed.
- Contact for Billing Support. For billing or payment issues, contact [email protected]
Full Terms of Service:Â Link to Full Terms of Service